If you are on the six-month subscription monthly payment plan, you can cancel at any time after the first month. As fulfilment is triggered monthly, you will need to cancel a couple of days before your next order is due. Otherwise, your order will still be sent to you, in which case we would then need to follow our returns procedure before a refund can be applied.
Articles in this section
- What happens at the end of a subscription?
- Do I have to create an account to shop with you?
- How do I change my account details?
- How do I change my delivery details?
- How do I change or reset my password?
- How do I change my payment details?
- What can I do if the payment for my order is declined?
- How can I track the progress of my subscriptions so far?
- I'm having trouble entering the discount code, what should I do?
- How can I get in touch with you?