After your parcel leaves our fulfilment centre, it is sent out for delivery with one of our trusted carriers.
UK - If you haven’t received your order within 5 - 7 working days of your shipment confirmation email, the best option is to check the status of your order with the carrier, quoting the tracking number given to you.
US & EU - If you're still waiting for your package to arrive after 6 - 8 working days, then please contact the courier with your tracking number.
Alternatively, you can contact us about your missing delivery at info@mrswordsmith.com - we'll be happy to help!