General Information - US
My Orders
My Deliveries
- Do you deliver worldwide?
- Can I track the delivery of my order?
- When will I receive my delivery?
- What delivery service do you use?
- Can I have my parcel redirected to a different address?
- What happens if I'm not in when my order arrives?
Products
- What is your new Word Sauce Dictionary all about?
- Do you offer sample or trial products?
- What is the difference between the Standalone Word Sauce Dictionary and the one you will get in Month 6 of Narrative Subscription?
- How should I use my word-a-day stand?
- What's the difference between the Narrative Journey and the Social Journey?
- I'm a Social Journey subscriber. How do I use the products?
My Account and Technical Support
- How do I update my delivery & payment details and track subscription progress?
- How do I cancel my subscription?
- When can I cancel subscription?
- What happens if I cancel my subscription?
- Can I change the date of my subscription?
- I’ve finished my subscription, do I need to get in touch with you and cancel?
Teachers
- How can schools and teachers use Mrs Wordsmith in the classroom?
- What's included in a classroom set?
- What US grades do you recommend this for?
- Does it support the common core (US) curriculum?
- How many sets should I buy?
- Is the school program a digital or physical product?